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Conclusion
By following this blueprint, a VCSP will be able to deliver a scalable and performant Backup for Office 365 Service to their customer base. The key aims of this document were to provide:
Multi-Tenant software architecture and operations
This blueprint defines the software components that are required to deploy a scaleable multi-tenant Backup for Office 365 solution.
Self-Service restores
Delivering a positive experience to a Tenant is key to a successful service. The steps in this document have stated what software is required and the instructions to enable self-service . Self-service restore options provide Tenants the ability to perform restores whenever required without necessitating VCSP involvement.
Scale-up and scale-out approach to increase workload capacity
The VBO components have stated tolerances, both minimums and maximums. This guide has taken a number of assumptions and scaled out accordingly; your specific Tenant profiles may vary. It is essential that you monitor your deployment to record and understand an expected performance baseline. Subsquently, identify areas of stress as you grow and scale out , or up, as and when required.
Data reduction applied to backups
Controlling storage consumption will affect both the profitability of your service and the ability to easily scale this solution. This document has focused on Object Storage as the recommended platform, as it provides the meaningful data reduction, regardless of object type.
Encryption at rest
Backup for Microsoft Office 365 allows you to configure passwords that you can use to encrypt data in object storage repositories using the AES-256 specification.
Per Tenant reporting
Standard reporting features are available within the GUI, although this can be augmented by leveraging the available APIs.ß
Backup and Restore auditing
The GUI of Veeam Backup for Office 365 allows you to audit both the backup and restore history of the application.
Backup details: https://helpcenter.veeam.com/docs/vbo365/guide/backup_metrics.html?ver=40
Restore details: https://helpcenter.veeam.com/docs/vbo365/guide/restore_metrics.html?ver=40
Implications beyond this Blueprint
Building and delivering a service to support the protection of Microsoft 365 has many components. This blueprint aims, as stated, to guide you towards a scalable and supportable platform. Many other considerations can influence what is actually delivered. While these are outside of the scope of this document we would love to talk to you about it! Consider reaching out to your Veeam Engineering team!
Contributors and Thanks
Thank you to all those inside Veeam and in the VCSP community who assisted during the creation of and review this document. Tim Hudson, Nick Furnell, and Sam Fawaz contributed in creating this document.