Introduction
This document is intended to provide Veeam Cloud & Service Providers (VCSP) a guide for recovering Cloud Connect backups for their tenants. Based on Veeam Cloud Connect Architecture, there are a few possible options to restore tenant data into a VCSP hosted environment. Some of the options will be listed as part of the document, however not all can be covered as there are too many to list. The goal would be to cover the most common.
No matter the architecture, the basic concept steps are consistent. Be aware that Instant VM recovery is not supported via a Cloud Connect Repository.
NOTE: There are two sections to this document - one for a VCSP/MSP managed recovery and one for a Tenant managed recovery. It is important to distinguish the two and the different steps in order to prevent possible data corruption of the Cloud Connect environment as well as other tenant backups.